On purchasing a game you will receive an email containing a special link that will allow you to get back into your game to start at any time. Games do not expire, so you can play whenever you like
Alternatively, you can go ahead and play your game straight away
If you are eligable for a refund the funds will be back in the account you used to pay within 5-10 business days at the lastest. In most cases the funds will be with you within a few hours.
Bought a game and no longer wish to play? Unstarted games can be cancelled at any time within 1 month. Just get in touch with the order details, and we'll get it sorted.